Shipping Policy

At PakSurgicalStore.com, we are committed to delivering your medical and surgical supplies quickly, safely, and reliably. Please review our shipping policy for complete details.

1. Order Processing

• Orders are processed within 1–2 business days after confirmation of payment.
• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

• We partner with trusted courier services to ensure secure and timely delivery.
• Standard delivery within Pakistan usually takes 3–5 business days, depending on your location.
• For urgent orders, express shipping may be available at an additional cost.

3. Shipping Charges

• Shipping costs are calculated at checkout based on weight, size, and delivery destination.
• Any promotional free shipping offers will be clearly mentioned on the website.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to monitor the delivery status of your package.

5. Delivery Areas

• We deliver nationwide across Pakistan.
• If your location is outside our courier partner’s service area, we will contact you to arrange an alternative solution.

6. Delays in Delivery

While we make every effort to deliver on time, delays may occur due to unforeseen circumstances such as weather, courier issues, or high-demand periods. Pak Surgical Store is not liable for such delays but will assist in tracking and resolving issues promptly.

7. Damaged or Missing Items

• Please inspect your order upon delivery.
• If you receive a damaged, incorrect, or incomplete package, notify us within 48 hours at info@paksurgicalstore.com